My Team

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment or request any other service, please let us know. We will respond promptly.

 
Ben R Shanks

Ben R Shanks

Office 307-733-3800

Ben joined the team after spending the last ten years in the hospitality industry.  He brings an enthusiasm for customer service.  He is most excited to get to know clients on a personal basis, in order to best assist in achieving financial goals.  He finds great joy in accommodating clients as they prepare, plan, and develop strategies, both short and long term, for financial security and growth.

Originally from Baltimore, MD, Ben graduated from Denison University in Granville, Ohio with a BA in English.  After a couple years of working in insurance in Baltimore, the allure of the West proved to strong, and Ben migrated to Jackson.  He loves the mountain lifestyle, particularly mountain biking and snowboarding, and is excited for future adventures with his wife, Kate, infant son Jack, and pooch Petey.  

How can I help you? Questions about scheduling, account questions, general inquiries and account management.

 
Jenny J Charles

Jenny J Charles

Office 307-733-3800

Jenny came to Northwestern Mutual after an early retirement from Wintrust Wealth Management, Chicago, IL.   In her 20 years with Wintrust, she held many positions, her last being Chief Operations Officer.  Her main focus is exceeding client expectations with the delivery of quality customer service.   Jenny has a Bachelor’s degree in Business Management from Southern Illinois University, Carbondale, IL.   She also holds the following brokerage industry licenses:  Series 7 (General Securities), 24 (General Securities Principal), and 65 (Registered Investment Advisor).   Outside of her professional interests, she spends time volunteering with local organizations including Family Safety Network and Full Circle Farm. Her hobbies include travel, cooking, hiking, running, biking, skiing, and quality time with friends and family. She enjoys living in Teton Valley, ID with her husband Gene and their dog Darly.

How can I help you? Questions about general inquires and investment account management.

 
Audra L Schultheis

Audra L Schultheis

Office 307-733-3800

Audra started her career with Northwestern Mutual in 2005, working at the home office in mutual fund accounting then transitioned to a senior investment operations specialist working in the back office of the foreign securities side of the company before relocating back to Jackson, WY.  She has obtained her life and health license along with her associate financial representative designation.  Audra graduated from Miami University in Oxford, OH with a B.A in Accounting.  She enjoys spending time in the mountains backpacking, mountain biking, camping and skiing with her husband, Mark and son, Owen.

How can I help you? Questions about scheduling, account questions, general inquiries and account management.

 

Brendan W McDermott, CFP®, CLU®

Wealth Management Advisor

 

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